Site Information

Terms Conditions & Privacy Policy

Terms & Conditions

 

1   Orders placed on this website are subject to the terms of the Uniform Commercial Code Article 2 & 2(a) except as noted. Merchandise is sold FOB Shipping Point (Orlando, FL, Downey, CA, or San Diego, CA) and once ship ownership and responsibility is transferred to the customer.

2   Merchandise is non-refundable unless pre-authorized in writing with an RMA#. All returned merchandise must be in salable condition and a 20% restocking fee will be applied.

3   Every effort is made to ship orders as complete and as soon as possible. Due to the diversity and nature of our extensive product line, in-stock merchandise will not be held longer than seven days pending receipt of additional items.

4   All back orders will be automatically shipped unless otherwise specified on this order or unless canceled by the customer prior to shipping (Customer must request and retain cancellation number).

 

All deposits received with an order to hold merchandise are non-refundable or transferable. Deposits will be forfeited if customer does not fulfill purchase obligation within 90 days.

 

AFD/Art Frame Direct, Inc shall not be liable for delays in delivery or failure to manufacture due to causes beyond its reasonable control. Delivery or shipping dates are approximate and cannot be guaranteed by AFD/Art Frame Direct, Inc. While every effort is made to meet purchaser's delivery date requirements, AFD/Art Frame Direct, Inc's failure to meet a requested delivery date will not constitute grounds for cancellation or refusal of the completed order or any part thereof.

 

Prices, Information, and Images displayed on this website are subject to change without notice. However, AFD/Art Frame Direct, Inc will honor prices quoted at the time of ordering for 60 days from the order date with the exception of items with a zero cost. These are data transfer errors and you will be contacted with the correct pricing should you order an item of this nature to determine if you would like to complete your order. Due to the variances in computer monitor colors we cannot guarantee the color of the product images you view on your monitor will appear the same in person.

Privacy & Security

AFD/Art Frame Direct, Inc is committed to respecting your privacy and the security of your personal information. Below you will find our privacy policy which describes the information we collect and how we use it. 

Information We Collect

We may collect the following information: first and last name, street address, city, telephone number, e-mail address and, when necessary, credit card information, when you:

Place an order on our website.

Inquire about our services.

Create an account at AFD/Art Frame Direct, Inc

Subscribe to our e-newsletters or e-mail promotions

We maintain the data that you provide us, along with a record of your purchases, in a secure database.

 

Using The Information We Collect

At AFD/Art Frame Direct, Inc, we always want to provide you with the best possible experience and fulfill your orders exactly as you've requested. In order to do this, we collect information that allows us to:

Process and track your order

Provide the services you request

Contact you about the status of an order

Send you catalogs or promotional offers from AFD/Art Frame Direct, Inc Only.

Send you e-mail promotions

Identify your product and service preferences

Customize our communications to you

Provide information concerning product recalls or products you have purchased

Improve our merchandise selection and customer service

 

Information We Share with Others

We contract with other companies to provide certain services, including credit card processing and shipping. We provide these companies with only the information they need to perform services and work closely with them to ensure that your privacy is respected and protected. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone r than AFD/Art Frame Direct, Inc.

We will not make our mailing list (names and addresses) available to any third party companies. This will ensure that when you provide us with your email address, that you WILL NOT receive SPAM/JUNK EMAIL as a result. 

On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.

 

Your Choice

We offer choices about the types of information you receive from us. Each email we send out to our customers includes a “remove from mailing list” link. If you prefer not to receive email other communications from AFD/Art Frame Direct, Inc, simply use the link provided or contact us at:

AFD/Art Frame Direct, Inc

11423 Satellite Blvd

Orlando, FL 32837

Phone: 407-857-6000

Fax: 407-857-9953

 

How We Use E-mail

When you provide us your e-mail address, we may send you e-mails necessary to process your order or respond to a request. For example, after you place an order at World Decor, Inc, you will receive an e-mail confirmation and in most cases an e-mail with delivery tracking information.

Links to Other Sites

Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of AFD/Art Frame Direct, Inc and have established their own privacy and y policies. For the best online experience, we strongly encourage you to review the policies at any site you visit.

Updating or Reviewing Your Information

To update your customer information (name, address, telephone number and e-mail address), please contact us at:

AFD/Art Frame Direct, Inc

11423 Satellite Blvd

Orlando, FL 32837

Phone: 407-857-6000

Fax: 407-857-9953

 

Security

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities.

When you make a purchase, request a catalog or create an account on our website, your transactional information is transmitted in a safe, encrypted format. AFD/Art Frame Direct, Inc uses the most advanced SSL security encryption to ensure your data is not misused in a malicious manner.

Your Account

When you set up your account with AFD/Art Frame Direct, Inc you are given a login and a temporary password. You should change this temporary password the first time you log into your account. If you decide you change your password, it is important for you to secure this information to help prevent unauthorized access into your account. It is recommended that you change your password several times a year and whenever there is a change in the personnel who previously had access to your account with us. If at any time you feel there has been unauthorized access into your account we ask that you contact us immediately.

Policy Changes

From time to time, we may use customer information for unanticipated uses not previously disclosed in our privacy notice. If our information practices change, we will post these changes on our website. We encourage you to review our privacy policy periodically.

Questions or Comments?

For questions, comments or assistance, we invite you to contact us at:

AFD/Art Frame Direct, Inc

11423 Satellite Blvd

Orlando, FL 32837

Phone: 407-857-6000

Fax: 407-857-9953